Handling of personal information

 

1. What is personal information?

Personal information refers to information that can identify a patient based on the name, address, telephone number, email address, date of birth, gender, place of employment, family composition, etc. provided by the patient.

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2. About the acquisition of personal information

Our clinic's website may acquire personal information from patients to the extent necessary to provide various services to patients appropriately. When acquiring such information, we will clearly indicate the purpose of use in advance and will do so by appropriate and fair means.

(Please note that if patients do not provide us with personal information, we may not be able to provide some products, services, etc. appropriately.)
 

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3. About the purpose of use of personal information

Our clinic's website will use personal information provided by patients for the following purposes. We will not handle such information beyond the scope of the following purposes.

 

• To respond to inquiries from patients

• To send materials on various services that patients have inquired about

• To appropriately provide various services that patients have applied for

• To provide patients with useful information on various services provided by our clinic and our affiliated group medical institutions (if a patient does not wish to receive such information, we will stop providing information to them at their request)

• For other purposes when it becomes necessary to contact patients for some reason

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<About joint use by our clinic and affiliated medical institutions>

Our clinic and our affiliated group medical institutions may jointly use personal information provided by patients in order to provide better services to patients.

In addition, we may provide patients with information on various services provided by our clinic and our affiliated group medical institutions via e-mail or direct mail, but if a patient does not wish to receive such information, we will stop providing information to them at their request.

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4. Provision and disclosure of personal information

Our clinic will not provide or disclose personal information provided by patients to third parties, except in the following cases.
 

 

• When the patient has given consent

• When disclosure is deemed necessary due to a request based on laws and regulations

• When it is deemed necessary to protect human life, body, or property

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In addition, our clinic may statistically process personal information provided by patients and provide or disclose it as "statistical information," but it does not contain any information that can identify individual patients.

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<Provision and disclosure to contractors>

Our clinic may outsource the handling of personal information to a third party. When providing or disclosing personal information of patients to contractors to the extent necessary, we will take appropriate measures, such as requiring them by contract to thoroughly manage personal information, prohibit re-provision, and prevent information leaks.
 

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5. Regarding requests from patients to disclose, correct, or delete personal information

When a patient requests the disclosure, correction, or deletion of their personal information, our clinic will respond promptly within reasonable limits after confirming that the requester is the patient or his/her representative, in accordance with our prescribed procedures.
 

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6. Regarding safety management measures for personal information

Our clinic's website properly and strictly manages personal information provided by patients, and implements necessary and sufficient safety management measures to prevent unauthorized access to personal information and the loss, destruction, falsification, and leakage of personal information.
 

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1) Regarding the use of cookies

Some pages on our clinic's website use a technology called cookies to reduce the burden on patients and make it more convenient to use.

Cookies are small text files that are stored on the patient's computer when the patient visits the website. This allows the patient's computer to be recognized when the patient visits the website again, improving convenience. No personally identifiable information is left in the cookies.

Most computer browsers are set to accept cookies, but you can also set your browser to reject cookies. However, please note that as a result, some functions of the website may not function properly.
 

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2) Links to other sites

Our clinic's website contains links to websites operated by other medical institutions in order to provide patients with useful information and services. Please note that our clinic cannot take any responsibility for personal information on the linked websites.
 

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3) Storage location of personal information
Our clinic's website uses Wix, and personal information may be stored in a data center outside of Japan.
For details, please refer to Wix's privacy policy. https://ja.wix.com/about/privacy

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7. Revision of personal information handling

In order to further protect the personal information of our patients, our clinic will review and revise our efforts in handling this personal information as appropriate. Revisions to the handling of personal information will be posted on our website from time to time.
 

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8. Contact for inquiries regarding personal information

If you have any comments or questions regarding the handling of personal information, please contact us at the following address.
 

 

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Medical Corporation Doremi Clinic

Address: 1530-1 Enya-cho, Izumo-shi, Shimane 693-0021

TEL: 0853-21-1262

 

 

That's all.